For many years I’ve been trying to sort out a media PC to be able to watch downloaded stuff on the TV. Started with a Raspberry Pi before switching to a mini Ubuntu PC. Always had various problems with it crashing or failing to connect to the USB remote and various other issues. Never managed to get it to share stuff across the network properly.
Just discovered the router we got with our new internet has a built-in UPnP server that the TV automatically picks up (and can be accessed by any other device on the network). Just connected a USB drive to it and everything works brilliantly.
I was surprised to get an e-mail from Hive Interactive Pledgemanager to say I had successfully completed my “Computer Junkyard” pledge - because it wasn’t a game I’d backed (I don’t even recall ever having noticed it). I had previously backed a couple of games that used Hive, so I logged in and saw that in addition to those, I now also showed as backing Computer Junkyard, with a delivery address in Rugby (30+ miles away).
Hive’s problem management for backers is just “Contact the publisher” - their initial response was “We can see you have accounts on Kickstarter & Hive” - and when I replied that that wasn’t the issue “send us a photo of your driving licence to prove that isn’t your address and we’ll refund you” - which won’t help as I’ve not paid anything!
I spotted a facebook link on the Hive website, and messaged them - they gave me an e-mail address (there isn’t one visible on the website) and asked me to mail them details - this morning I received two “recover your account” e-mails - but my account still shows Computer Junkyard.
I also found a Tim Ellis in Rugby on Facebook - but he has his account locked down so he can only be contacted by friends. I sent a request which he responded to this morning - It is the right person, and he apparently can no longer get in to Hive to see his pledges - so also can’t see mine…
I’m hoping this isn’t as simple as Hive not being able to cope with two people with the same name
I had accounts with two different sites (well-known, but unimportant). At some point, the parent company for one of the two sites bought the other site.
This resulted with me having the same username (my email address) but different passwords for a unified login page. Out of confusion, I ended up resetting my password for one account to be the one I had in my password vault (not yet realizing what was happening).
So, then I had two accounts, both with the same email address and password, each with a different product service activated.
Eventually I figured out what was happening and then spent so much time explaining this issue to different customer support representatives that eventually I was directed to “The Office of the CEO” to try to resolve my issue.
Eventually, they added a way in their portal to change your username (to not-email), and I was able to differentiate the two accounts.
Surely I wasn’t the only person that had this situation, but their engineering team for the unified account portal had never considered this situation before I contacted them.
All sorted out now. It appears our e-mail addresses are very similar and a mistake was made transferring the data from KS to Hive. Ironically the original e-mail address they gave me for their support team was also incorrect (wrong domain name)
At my last workplace someone joined called “John Smith”, and since their assigned username was “jsmith” this actually just reactivated an ex-employee’s “Jane Smith” account and gave John access to all her old emails etc…
I’ve met this a lot. The tech support bod called john Smith has left, the new CEO demands to have the “John.Smith” email address rather than something with a number…
(My policy has always been “whatever address you like and I approve of, but we never recycle, and use the role addresses wherever possible”.)
One of the companies my company provide support for generate a unique username for anyone employed including contractors/partners (which is how we are treated) - at one stage, if the contract date was not extended before the end of the contract, this username was cancelled - so if someone didn’t update the system in time everyone’s username suddenly changed
My name is somewhat unique. A few years ago, I was being reverse-outsourced (insourced?); I was working for one company as a managed-services partner exclusive to another – I joined in the middle of the managed services arrangement, but most people in our organization had transitioned to their own outsourced position, and were being insourced back into their original position.
So, for most of the people, they had been first.last@original-company.com, and then they became, for the most part, first.last@managed-services-company.com, and then were becoming first.last@original-company.com once again.
I, on the other hand, received first.2.last@original-company.com. Because first.last@original-company.com had already be used before, despite my name being fairly unique.
So I requested to have my email changed to first.last@original-company.com. A sane company would have said, “No, that’s a waste of everyone’s time and energy.” because I really only worked with other internal employees and vendor resident engineers; all people that can use the corporate address book and auto-complete.
But I convinced them and they relented. Why? Because my first.last@original-company.com had been me, when I was a contractor there 6 years prior. Because I was not an employee returning from their outsource/insource transition, I didn’t get caught by the bulk of their transition logic.
Ridiculously, when I joined my last workplace, I was the second Andy working there. There was an Andrea too. There was a total of 5 employees at the time.
The other Andy then left, but went to work for one of our clients. So while there was no more email confusion, there was still the occasional “Did Andy sort out (X)?” “Uh, was I meant to?” “Sorry, I meant Andy ____”
I had a summer job in college working in a warehouse. (Thread tie: it was a warehouse full of computer stuff, mostly boxed software…). There were four or five guys named Dave there, including the big boss. Plus a bunch of the truck drivers we saw regularly were also Dave. Yelling “hey, Dave!” Got a lot of heads turned.
